Clementine Hu

Summary

Early-career IT professional and multidisciplinary analyst with a Master of Information Technology from The University of Western Australia and a background in Administrative Management. Combines technical documentation, full-stack development, testing, cloud deployment, data analysis and practical IT support with project delivery, policy research and stakeholder communication. Experienced in translating technical and procedural information into structured documentation, recommendations and user-facing guidance across Windows, macOS and Linux.

Skills

Documentation and communication — Technical documentation, Markdown, Git and GitHub workflows, documentation versioning, knowledge-base organisation, SOPs, troubleshooting notes, user-facing instructions, research, report writing and stakeholder communication.

IT support and systems — Windows, macOS and Linux; hardware and software troubleshooting; installation, configuration and updates; user support; account, permission and access-control fundamentals; PC assembly and laptop or desktop hardware diagnosis.

Programming and scripting — Python, Java, SQL, R, Bash and basic JavaScript; object-oriented programming, data structures, debugging and reusable scripting.

Web and APIs — React, Node.js, Django, Flask, HTML, CSS, Tailwind CSS, REST APIs and JSON; responsive interfaces, client-server integration and authentication concepts.

Databases and analytics — SQLite, relational database design and SQL; foundational MySQL and PostgreSQL; data cleaning, exploratory analysis, statistical testing and visualisation with R, Python, SPSS, Jupyter Notebook and spreadsheets.

Testing and quality — Pytest, Selenium, unit and browser testing, repeatable test environments, software requirements, verification, defect investigation and quality-assurance documentation.

Cloud, delivery and networking — Docker, Railway, Linux command line, Git and GitHub, feature branches, pull requests, environment configuration, deployment monitoring, TCP/IP, DNS, DHCP, Wi-Fi and routing fundamentals.

Professional practice — Agile/Scrum, project management, requirements elicitation, analytical problem-solving, service orientation, cross-cultural teamwork, task prioritisation, presentation and attention to detail.

Experience

Delivery Work — Uber Eats

2025-11 – 2026-05 · Perth, WA

• Completed independent, time-sensitive delivery work using route navigation.

Education

ACS Professional Year Program in ICT — National Institute of Technology

2025-09 – present · Perth, WA

• Developing Australian workplace communication, professional ethics, cultural awareness, project delivery and ICT career-readiness skills through structured training and workplace preparation.

Master of Information Technology — The University of Western Australia

2023-07 – 2025-07 · Perth, WA

• Completed the course in July 2025 with a WAM of 79.938 and a GPA of 6.375/7.0.
• Achieved Higher Distinctions in Relational Database Management Systems, Computational Thinking with Python, Open Source Tools and Scripting, GIS Applications, Agile Web Development, Supply Chain Analytics, Introduction to Cybersecurity, Object-Oriented Programming and Internet of Things.
• Further study covered software requirements and design, software testing and quality assurance, cloud computing, computational data analysis, project management and engineering practice.

Bachelor of Administrative Management — University of Electronic Science and Technology of China

2019-09 – 2023-06 · Chengdu, China

• Completed the degree with a weighted average of 88.27/100 and a GPA of 3.88/4.0; the undergraduate thesis received 88/100.
• High-achievement study included database applications, public budget and finance management, statistics, social science research methods, public management, public policy, data mining, e-government and GIS.
• Built a foundation in management, economics, public administration, policy analysis, organisational behaviour, administrative law, research design and academic writing.

Projects

UWA Study Planner

2025 · The University of Western Australia

• Contributed within a six-person Agile capstone team working with a UWA client and academic facilitator on a web application for postgraduate study planning.
• Helped deliver default plans based on handbook rules, prerequisite and semester validation, drag-and-drop editing, elective customisation, feedback and save/load workflows.
• Configured and troubleshot Python and Node development environments and React-to-Django API communication across local environments.
• Collaborated through feature branches, pull requests and shared documentation, and supported integration, defect resolution, testing, and user and developer documentation.

Job Application Tracker

2025 · The University of Western Australia

• Built a responsive Flask and SQLite web application within a four-person team to record company, role, salary range, application status, dates and notes, with account-based access and selective sharing.
• Presented application progress through interactive tables and visual summaries.
• Configured SQLite test data and repeatable local and deployed environments, validated core workflows with Pytest and Selenium, and documented launch and testing procedures.

Personal Technical Documentation

2018 – present

• Build and maintain an Astro website hosted on Railway and preserve an earlier Hugo-based archive using Git-backed content and configuration workflows.
• Publish practical articles and step-by-step documentation covering Windows troubleshooting, PC and BIOS configuration, hardware setup, device workflows and consumer technology.
• Maintain site structure, content updates, deployment configuration and archival continuity.

Containerised Networking Service

2020 – present

• Created and maintain a lightweight Docker image combining several network services, with ports, encryption, obfuscation, failover and source-selection settings exposed through environment variables.
• Document quick-start and advanced configuration, maintain build dependencies and architecture selection, and apply iterative fixes.

Network Configuration and Automation Repository

2019 – present

• Maintain a public collection of cross-client network rules, DNS-over-HTTPS modules and configuration scripts as services change.
• Use version control and issue-driven maintenance to diagnose application-specific connectivity problems, refactor shared rules and publish reusable updates.

Research

Bachelor Thesis — Digital Social Inclusion Among Rural Older Adults

2022 – 2023 · Chengdu, China

• Designed and independently completed an empirical mixed-methods study of digital inclusion among older residents in Shahe Village, Pidu District, Chengdu.
• Developed and piloted a structured questionnaire, distributed 125 surveys, recovered 121 and prepared 117 valid responses, supplemented by interviews and field observations.
• Tested five scales for reliability and validity in SPSS, then used factor analysis to refine a 47-item measure to 32 indicators across four factors.
• Applied descriptive statistics, weighted factor scores and Pearson correlation analysis to assess access, use and knowledge gaps.
• Combined quantitative findings with coded interview evidence to create four user-persona groups and structured recommendations.

Additional Information

Interests — Photography, long-form writing, consumer technology, digital accessibility and continuous technical learning.

References — Available upon request.